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03/19/2012
Following a few simple rules when selecting a mover will go a long way toward protecting yourself from being victimized by scams this moving season.
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03/01/2012
Consumer savvy, smart shopping and common sense all had a great year. Consumers asked BBB for help more than 103 million times in 2011, up from 87 million in 2010 and the highest rate in the organization’s 100-year history.
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03/30/2011
Consumers who tried to take advantage of 'free' Internet offers for smokeless cigarettes from Direct E-Cig say they were burned by unexpected charges that totaled $100 or more, the BBB warns.
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03/24/2011
Cable/satellite TV, cell phone industry and new car auto dealers top the list for most complained about industries
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03/08/2010
According to an annual report released today by BBB, consumer complaints increased 9.7 percent in 2009. Cell phone, cable/satellite TV and banking industries top the list for most complaints filed.
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03/01/2010
March 7 is the kickoff to National Consumer Protection Week (NCPW) and Better Business Bureau is a proud supporter of this nationwide effort to educate the public on how to become savvier consumers.
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11/18/2009
Idahoans who experienced difficulties cancelling their VONAGE Voice over Internet Protocol service may be eligible for refunds as part of a $3 million multistate settlement, Attorney General Lawrence Wasden said today. The settlement with VONAGE also requires the company to make significant changes to its marketing practices, honor consumer cancellation requests and provide refunds to eligible consumers.
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10/16/2009
Better Business Bureau is alerting consumers and businesses about a new phishing attack that resembles an e-mail confirmation claiming the recipient has filed a complaint with BBB about a business. The malicious e-mails first came to the attention of BBB on Thursday, October 15.
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08/01/1998
How frustrating! You buy a product and it breaks. You try to return it or have the company fix it, but don't succeed. You talk with the salesperson, speak with the manager, and write letters to the company, and still you're not satisfied with the company's response.
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