The Better Business Bureau serving Snake River Region has noticed a pattern of complaints filed against Yummy Meats, which has regional sales representatives.
Consumers claim the meat is of poor quality and the company fails to respond to refund requests, when consumers contact Yummy Meats. In addition, they are unable to leave a message as the “mailbox is full.” According to complaints, customers paid from $189 to $700 for various kinds of beef, poultry and/or fish. Consumers have described the products as being, “inedible,” “tough” and “tasteless.” Some complainants have also purchased the meat and were shorted products. The consumers were told they would receive the missing products, but have not and are unable to get a response from the company.
One consumer allegedly was asked to leave blank the check’s “Pay to” section, and her check was cashed promptly at a check-cashing outlet. This prohibits the customer from putting a stop on the check.
The BBB has processed 37 complaints about this company in the last three years. The company has an “F” rating with the BBB due to its failure to respond to 12 complaints. Many of the complaints have come from the Treasure Valley and more recently in Idaho Falls and Pocatello. Other complaints come from out of state.
When approached by a door-to-door meat salesperson, BBB advises the following:
· Avoid letting them into your home, as a general safety tip. Burglars are known to pose as salesmen to case a house they may be planning to burglarize.
· Ask the salesmen for written material about the company and let him know you are going research the company before making a purchase. Check the company’s BBB Reliability Report at www.bbb.org or contact 208-342-4649.
· Verify the company has a recent city-issued salesman’s solicitor permit for door-to-door sales.
· If you decide to make a purchase, ask for a dated cancellation form and a dated receipt. Note: The Federal Trade Commission Cooling-Off Rule gives buyers a three-business-day period to cancel a purchase. Saturday is considered a business day.
· It is difficult to verify claims regarding the source and grades of meat sold from vans and trucks. Call the USDA's Meat and Poultry Hotline: (888) 674-6854 for more information.