Another batch of those pesky lookalike emails claiming to be from BBB are in inboxes again across the Snake River Region.
BBB received a first complaint at 6 a.m. from a company in Boise. There have been several calls already fielded as well.
The email, is signed from the Utah BBB, and comes with no name reference, only a Case #, and states that a customer has filed a complaint with the BBB against the company.
If you click on the link, it will take you to
http://vellaband.com/search.php?page=977334ca118fcb8c
And, then, asks for installation of further plug-ins to allow it to load.
When searching for www.vellaband.com, a "404 Not Found" notice comes up.
Do NOT download anything from this address, as it may install a virus or malware software.
BBB's web address is http://www.bbb.org.
In addition, BBB Complaint communication is selected by the accredited business, when they join, and will be directly contacted by a BBB counselor by phone explaining why they are receiving the letter.
If a non-accredited business has a complaint filed against it, they receive notification by mail.
Robb Hicken is the media contact for the BBB serving Snake River Region. Reach him at 947-2115 or rhicken@boise.bbb.org.
