BBB has made it fast and easy for people to file complaints. We take complaints involving all types of businesses - online, offline, BBB Accredited Businesses or non-accredited businesses. We also accept complaints against charities and non-profit organizations. We primarily handle complaints relating to marketplace transactions, including advertising claims.
Use the following links to file a complaint:
Notice To Consumers: The text of your complaint may be publicly posted on BBBs Web site (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information when you tell us about your problem or in your desired outcome. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language.
Note: This applies only to complaints submitted to the BBB electronically.
Notice To Businesses:
The consumer’s complaint and your response with be publicly posted on the BBB Web Site (BBB reserves the right to not post in accordance with BBB policy). Please do not include any information that personally identifies your customer. By submitting your response, you are representing that it is a truthful account of your experience with this person. The BBB may edit the complaint or your response to protect privacy rights and to remove inappropriate language.
Note: This applies only to complaints submitted to the BBB electronically.
