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03/18/2013

New Merchant Surcharges on Credit Purchases

Most of us have gotten used to charging purchases, large and small, on a debit or credit card. Just swipe the card and avoid the hassle of carrying cash. Look carefully; you may notice a new fee on your receipt. Retailers are now allowed to pass along to consumers the cost of processing credit cards.

03/08/2013

Watch Out for These Small Business Scams

Consumers aren’t the only victims of fraud. Every year, thousands of small businesses are targets of fraudulent or deceptive sales practices. Protect your business from scams by learning what to look out for. Often, it’s only a matter of identifying suspicious situations and asking the right questions.

02/11/2013

BBB Tips to Avoid Valentine’s Day Heartache

With Valentine’s Day less than a week away, many consumers are still searching for that perfect last minute gift or way to show affection for their significant other. Some are even still hoping to find a special person to share the holiday with. Unfortunately, scam artists take advantage of the heightened emotions and communication that takes place surrounding this holiday of love.

02/11/2013

Helpful Tips for Finding a Trustworthy Tax Preparer

Need help filing your taxes but want to make sure the tax preparer is legitimate? Do your research!

01/16/2013

Tips on Facebook's New Search Tool

Social media giant Facebook is opening up a new search function for its billions of users.

08/31/2012

Penny Auctions, Like bidsthatgive.com, Gain in Popularity and Concern

Online “Penny Auctions” are gaining popularity, and while claiming to offer opportunities to win quality merchandise at low prices, BBB reminds people purchasing bids only provides the right to bid; it does not guarantee any product in return.

11/11/2009

“Time Heals All Wounds”… Except in Dispute Resolution

While this old saying may apply to affairs of the heart, it does not apply to disputes. As a mediator/arbitrator, one of the issues I hear raised by plaintiffs in almost every case is “Why did they take so long to resolve this?” This issue is perceived by plaintiffs as either a strategy to wear them down in hopes they will just go away or a sign of disrespect. In either case it galvanizes the plaintiffs’ resolve that they were wronged and should not compromise on the resolution they seek.

10/14/2008

Finding the Right Private Investigator

There are a lot of things to consider when looking for a private investigator. It can be overwhelming to simply flip through the yellow pages or go looking online. How do you know who is good and who is not? How do you sift through all of the potential candidates hoping to find someone you can trust? How do you pick the right person for the job?

10/01/2007

FTC-Labeling Alternative Fueled Vehicles

The Federal Trade Commission (FTC) prepared this booklet to help you comply with a new FTC rule that requires labeling on alternative fueled vehicles. The Labeling Requirements for Alternative Fuels and Alternative Fueled Vehicles Rule was issued in keeping with a directive in the Energy Policy Act of 1992. The Rule requires you to provide information to potential purchasers of alternative fueled vehicles to help them compare vehicles.

10/01/2007

FTC - Big Print. Little Print. What's the Deal? How to Disclose the Details

Computer sellers - online and brick-and-mortar - inundate consumers with advertisements for "free" or low-cost computers. The offers usually involve rebates of several hundred dollars off the computer's purchase price - if the consumer commits to a long-term contract for Internet service. Some of the offers may be good deals for consumers, but they are likely to involve complicated transactions.

10/01/2007

FTC - Clothes Captioning: Complying with the Care Labeling Rule

The Federal Trade Commission's (FTC) Care Labeling Rule requires manufacturers and importers to attach care instructions to garments. Updates to the Rule became effective on September 1, 2000. The Rule's section requiring a "reasonable basis" for care instructions has been changed to clarify what is required, and the definitions of "hot," "warm," and "cold" water have been changed to harmonize with the definitions used by the American Association of Textile Chemists and Colorists (AATCC).

10/01/2007

FTC - Complying With the Appliance Labeling Rule: Labeling Light Bulbs

Introduction What are the Requirements Who Must Comply What Products are Covered How to Comply Requirements for All Cartons of Covered Lamp Products Shipped Within or Imported into the U.S. Requirements for Promotional Materials Displayed or Distributed at the Point of Sale Requirements for Catalogs Testing and Sampling Requirements Record Keeping Requirements Submission of Test Data Records Supplying Specimens for Testing By a Laboratory Designated by the FTC Questions and Answers Introduction

10/01/2007

FTC - How to Advertise Consumer Credit & Lease Terms

This manual was prepared to help you, the advertiser, comply with requirements in federal law for advertising consumer credit and consumer leases. These requirements apply whenever you use specific terms in an advertisement promoting consumer credit or consumer leases. Although this manual is illustrated with newspaper advertisements, the law applies to all kinds of media advertisements for consumer credit and consumer leases.

10/01/2007

FTC - Voluntary Guidelines for Providers of Weight Loss Products or Services

The Partnership for Healthy Weight Management The Partnership: A coalition composed of representatives from science, academia, the health care professions, government, commercial enterprises, and organizations promoting the public interest. Mission: To promote sound guidance to the general public on strategies for achieving and maintaining a healthy weight.

10/01/2007

FTC - In Brief: The Financial Privacy Requirements of the Gramm-Leach-Bliley Act

Protecting the privacy of consumer information held by "financial institutions" is at the heart of the financial privacy provisions of the Gramm-Leach-Bliley Financial Modernization Act of 1999. The GLB Act requires companies to give consumers privacy notices that explain the institutions' information-sharing practices. In turn, consumers have the right to limit some - but not all - sharing of their information.


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